Performance financiere
| Reel | Budget | Δ Bud | Δ BI | YoY | ||
|---|---|---|---|---|---|---|
| CA global | 10 247 | 10 000 | +247 | +67 | +3.2% | |
| EBITDAaL | 3 412 | 3 520 | -108 | +32 | +1.8% | |
| CAPEX | 1 890 | 1 750 | +140 | +30 | +12.4% | |
| OpCF | 1 522 | 1 770 | -248 | +2 | -4.1% | |
| OCF | 1 108 | 1 280 | -172 | +8 | -7.2% |
B2C
7 000MMAD
Δ Bud-92
Δ BI+48
YOY+2.8%
Postpaye2 000
+200 MMAD
Prepaye2 500
-50 MMAD
FTTH1 000
+200 MMAD
ADSL500
-50 MMAD
Box1 000
+200 MMAD
B2B
2 000MMAD
Δ Bud-40
Δ BI+15
YOY+6.3%
Mobile600
+200 MMAD
Fixe700
+200 MMAD
ICT1 000
+200 MMAD
Deals Gagnes390
+30M vs. M-1
DDC485
+200 MMAD
Wholesale
1 500MMAD
Δ Bud-21
Δ BI+4
YOY+1.4%
Entrant (yc A2P)800
-100 MMAD
Partage200
+50 MMAD
Roaming300
+80 MMAD
Data Intl.200
-30 MMAD
Reseau
NUR
86.4%
+0.3pt vs. N-1
Disponibilite reseau Fixe
99.2%
+0.3pt vs. N-1
Couv. 5G34.8%+12pt
Trafic1000-4% M-1
Clients imp.12.4K+35% N-1
Pene. FTTH22.6%vs 25 Bud
Experience Client
Taux de contact
14.2%
+0.3pt vs. N-1
Taux de reiteration
28.7%
+0.3pt vs. N-1
Doss. bloq.3 840+15% vs. M-1
FCR71.3%-3% vs. M-1
CSAT65+5pt vs. M-1
Ressources humaines
Turnover < 2 ans18.3%+3.2pt YoY
Labor Cost
1 245MMAD
+5.8% YoYEffectifs
Permanent
2 840+45
Regies
620+85
Interimaires
310+40
Charges Personnel
Masse salariale
890+3.1%
Cout regies
228+14.6%
Cout interim
127+12.3%